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    Privacy Policy

    Last updated: 5/9/2026

    1. Information We Collect

    We collect information you provide directly to us, including when you create an account, fill out a form, request support, or communicate with us. This may include your name, email address, phone number, and company details.

    2. How We Use Your Information

    We use the information we collect to operate, maintain, and improve our services, communicate with you, and personalize your experience.

    3. A2P 10DLC & SMS Data Privacy

    We are committed to protecting your privacy and ensuring compliance with A2P 10DLC messaging standards. Invision Marketing Agency sends both customer support and promotional messages to users who interact with the website www.serviceiqpro.com chat widget.

    • Consent Collection: Users visit the Invision Marketing Agency website www.serviceiqpro.com and interact with the chat widget. During this interaction, users may voluntarily provide their mobile phone number and independently select one or both consent checkboxes - one to receive customer care messages related to their inquiries, and one to receive promotional messages from Invision Marketing Agency. Each checkbox represents a separate opt-in.
    • Message Types: Customer care messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Promotional messages may include special offers, discounts, event promotions, and service announcements.
    • No Data Sharing for Marketing: Marketing consent is not combined with transactional consent. Mobile information and SMS consent data will not be shared with third parties or affiliates for marketing or promotional purposes.
    • Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP". Reply "HELP" for help.

    4. Data Security

    We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.

    5. Third-Party Services

    We may use third-party service providers to help us operate our business, but we do not sell your personal information.

    6. Contact Us

    If you have any questions about this Privacy Policy, please contact us at info@serviceiqpro.com.

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