ACCESSIBILITY STATEMENT

Effective Date: 11/30/2025
Last Updated: 11/30/2025

Growth.

Efficiency. Innovation. Empowerment.

SECTION 1 — OUR COMMITMENT TO ACCESSIBILITY

ServiceIQ Pro is committed to providing a digital experience that is accessible and usable for everyone, including individuals with disabilities.

We strive to ensure that our website, platform, and digital materials meet or exceed accessibility standards so that all users can access, understand, and benefit from our services.

Accessibility is an ongoing priority, and we continuously work to improve usability, navigation, and compatibility across devices and assistive technologies.

SECTION 2 — ACCESSIBILITY STANDARDS

We aim to align our website and platform with the following guidelines:

WCAG 2.1 Level AA (Web Content Accessibility Guidelines)
ADA Title III requirements for digital accessibility
Industry standards for inclusive SaaS platforms

These guidelines help ensure that our content is:

Perceivable
Operable
Understandable
Robust

SECTION 3 — ACCESSIBILITY FEATURES

To support a usable and inclusive experience, ServiceIQ Pro strives to maintain:

Keyboard navigation support
Clear and consistent layout structure
Sufficient color contrast
Readable text with scalable fonts
Alternative text for images
Labels and instructions for form fields
Logical heading structure
Screen-reader compatible content
Responsive design for mobile, tablet, and desktop devices

Where applicable, third-party integrations used within the platform are also expected to adhere to standard accessibility requirements.

SECTION 4 — LIMITATIONS & THIRD-PARTY TOOLS

While we work to ensure accessibility across all areas we control, some sections of the platform rely on:

Third-party services
Embedded tools
Integrations
External systems

Because these components are not managed by ServiceIQ Pro, we cannot guarantee their accessibility but encourage all partners to follow WCAG and ADA guidelines.

SECTION 5 — ONGOING IMPROVEMENTS

Accessibility is an ongoing effort.
We regularly:

Review pages and features for accessibility improvements
Update content and design for clarity and usability
Address accessibility barriers when identified
Seek feedback to improve the user experience

We are committed to making reasonable accommodations and improvements wherever possible.

SECTION 6 — ASSISTANCE & ALTERNATIVE ACCESS

If you have difficulty accessing any part of ServiceIQ Pro or need information in an alternative format, we are here to help.

You may contact us for assistance via:

📧 Email: [email protected]
📞 Phone:
🌐 Website: serviceiqpro.com/contact-us

We will respond as quickly as possible.

SECTION 7 — REPORTING ACCESSIBILITY ISSUES

If you encounter an accessibility barrier, please notify us so we can address it.

When reporting an issue, please include:

The specific page or feature
Description of the problem
Device and browser used
Any assistive technology used (if applicable)

This information helps us identify and resolve issues promptly.

SECTION 8 — THIRD-PARTY ACCESSIBILITY SUPPORT

ServiceIQ Pro also encourages our integration partners (such as Go High Level, AWS, email/SMS providers, and AI vendors) to maintain strong accessibility standards.

However, we cannot control or guarantee accessibility for:

External websites
External content
Embedded third-party features
Third-party forms or widgets

Any accessibility issues tied to third-party tools should be reported to us, and we will assist where possible.

SECTION 9 — STATEMENT UPDATES

We may update this Accessibility Statement periodically to reflect:

Platform improvements
Changes to accessibility standards
Updates in laws or regulations
Enhancements in our accessibility approach

All updates will be posted with a revised “Last Updated” date.

FAQs

Is ServiceIQ Pro ADA compliant?

We actively work toward meeting WCAG 2.1 AA standards, which align with ADA expectations.

What if I need help navigating the platform?

Contact [email protected] and we will assist you.

Do you offer alternative formats for content?

Yes — upon request, we can offer alternative formats where feasible.

What if a third-party integration has accessibility issues?

We will help you identify the issue and work with the provider when possible.

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